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Audit says a state government consolidation move may not pay off

From AP: An audit says it's hard to tell if consolidating North Carolina's state agency computer networks has improved government services and saved taxpayer dollars because there are no concrete measures in place to evaluate the changes.

State Auditor Beth Wood's office released Friday a performance review of whether the overhaul of state's information technology system starting in 2004 is paying off. The idea is to get agencies using the same computer platforms to save money and ensure programs in different departments can “talk” to each other.

The report says 13 executive branch agencies and commissions already have their IT infrastructure consolidated fully.

State Chief Information Officer Jonathan Womer responded to the audit. He said performance and cost measures are being developed but it's obvious eliminating redundancy is creating more efficiencies.


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An example ...

Even if you're retired, receiving retirement funds and insurance through the NC Department of the Treasury, and they have all your current information regarding age, address, phone and social security numbers; and IF there have been monies escheated on your behalf to the very same NC Department of the Treasury (albeit at a different location) and you've moved; the Escheats Division is NOT able to find or even identify you. Beth, this is in the SAME department! And trying to coordinate state computer systems has been supposedly going on since the 90's ... TWO decades ago.

An example ...

Even if you're retired, receiving retirement funds and insurance through the NC Department of the Treasury, and they have all your current information regarding age, address, phone and social security numbers; and IF there have been monies escheated on your behalf to the very same NC Department of the Treasury (albeit at a different location) and you've moved; the Escheats Division is NOT able to find or even identify you. Beth, this is in the SAME department! And trying to coordinate state computer systems has been supposedly going on since the 90's ... TWO decades ago.

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