Sears offers buyer protection...


Starting today and continuing through Aug. 1, Sears is offering customers an assurance promise similar to those that the car manufacturers have been offering lately.

If a customer purchases a major home appliance over $399 with a Citibank-issued Sears card and oses his/her full-time job after 60 days and up to 1 year from the date of the purchase, 1/12th of the purchase price will be credited to the account each month that the customer is unemployed. This credit covers the appliance and related accessories, extended warranties, maintenance agreements, protection and serviceĀ  agreements, delivery haul-away, installation and sales tax.

If the customer is still unemployed one year after the purchase, they will receive a credit to their account for the remaining purchase amount. The customer keeps the appliance and will owe nothing on that purchase. The customer can make their
purchase at a Sears store or at sears.com.

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