Local restaurant marketing guru Joel Cohen made me laugh with a recent post on his Restaurant Marketing blog.
In it, he was complaining about hosts and hostesses at restaurants who greet his family of three with "Three?" rather than some version of "Welcome to Restaurant X" or "How are you doing?" or even "Hello." I'm glad to know I'm not the only one who pays attention to these things.
Here's an excerpt from his post, titled "My Name is Not Three."
I know you can count. But my wife, my daughter and I are not numbers. Possibly much to your surprise, we are people. People that have loyalties; people that can spread good “gossip” about your restaurant and we are also generous tippers. Yes, we know you can count and I know you need to know how many are in our party so you can seat us at the proper table, but it would be nice if, and especially when it’s so obvious there are three of us, to say "Thanks for joining us tonight for dinner. We really appreciate it."
