I heard last week from reader Julie, who wanted to share a good customer service story with me. Julie praised a Wake Forest company called A Complete Pump and Water Pure, which she hired to fix a problem with her water system and which she found to be incredibly helpful and honest. Not knowing anything about how her water system worked, Julie half expected to get ripped off. But Julie wrote: "They could have taken advantage of our situation, but instead treated us with the utmost respect."
For me, it's kind of odd to get an e-mail about GOOD customer service. But I thought we might use Julie's note as a launching pad to start the week on a positive note.
If you have a LOCAL company that you would like to praise in public, here's your chance. Tell us why they are so great...




Re: Good customer service...
Amedeo's North has the best restaurant customer service. It is a family owned business. The owner, Rick, really makes you feel welcomed. You can watch a game with friends and enjoy dinner with your kids. The lasagna is the best in town. There is a good priced lunch menu. The staff are friendly and serve your food quickly. It's clean and so inviting.